Housekeeping is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of the rooms, public areas, back areas and the surroundings. It is typically called the “backbone of the hotel”, but now it is increasingly being referred to as the "Heart of the hotel” because the housekeeping department freshens up and invigorates the entire hotel day in and day out, helps eliminate unwanted waste and is responsible for a long and healthy life of the hotel. The housekeeping department takes pride in keeping the hotel clean and comfortable, so as to create a “home away from home”.

Other than hotels, professional housekeeping services are very much in demand in hospitals, on cruise liners, aviation industry, at offices, at hostels, at residential homes, at art galleries, at museums and more. Since most such organisations prefer to outsource these functions, contract housekeeping is becoming a lucrative entrepreneurship these days.

Housekeeping is a dynamic industry providing a wide range of job roles like Room attendant, Housekeeping supervisor, Public area assistant, Public area supervisor, laundry attendant, laundry manager, uniform room in-charge, linen room supervisor, Laundry Valet, Assistant Manager-Housekeeping, Deputy Housekeeper, Executive Housekeeper etc.

To be successful in Housekeeping, you should have / develop –an eye for detail, be adaptable, be open to the smallest tasks, be honest, should possess tact and diplomacy, be courteous, and should possess the right attitude.

If you feel that you possess these inherent traits and are willing to get trained for possessing skill sets that you need to work in the Hospitality Industry, look no further—Smera Foundation will help to make your dreams take flight.